One thing first: this site is an independent information site, not the operator, so it cannot see or fix any account. If you want to contact 3SBD about a login, deposit or withdrawal, you need the platform’s own support. If you want to reach us, the people who write these pages, read on.
How to Contact 3SBD Through Our Team
We have one channel, and that keeps things simple. Write to [email protected] from any e-mail app on your phone or computer.
We have no forms, no phone line and no street address. Replies arrive within about 2 business days.
Five Reasons to Write to Us
- Corrections: you spotted a step, name or detail on a page that is out of date or wrong.
- Feedback: something was hard to follow and you want it explained better.
- Update requests: the app or sign-up screens changed and our pages should reflect it.
- Partnership questions: you want to ask about working with this site.
- General questions about how we research our pages, which you can also read about in the main 3SBD overview.
Problems With Your Account: Go to the Operator
Think of this site as a library book about a shop. The book can describe the shop, but it cannot open the till. So if money or access is the problem, we cannot help.
Send these to 3SBD’s own official customer support instead:
- Login or password trouble
- A deposit that has not arrived
- A withdrawal that is pending
- Questions about a bonus and its terms
If a deposit came from a mobile wallet, you can also check the transaction in the wallet’s own app, such as Nagad, and keep the transaction ID handy for the operator.
Glossary: Terms in Our Replies
- Independent site: a site that explains a brand but is not run by it.
- Operator: the company that runs the platform and holds your account.
- Official support: the help team inside the operator’s own app or site.
- Transaction ID: the reference number a payment app gives you after a transfer.
- Correction: a fix we make to our own page after you report an error.
Tips for a Faster Reply
Put the page name in the subject line. Say what you saw and what you expected. Never send passwords, card numbers or ID documents, because we never need them.
Is It Worth Writing to Us? Our Verdict
Yes, if you have a correction, an idea or a question about our pages. No, if you need an account fixed. Keep this straight and you will get help quickly from the right place.
Our pages are for adults only (18+). Set time and spending limits, take breaks, and if play stops being fun, speak to a local professional or visit GambleAware.
